Covid-19 Info

North Carolina COVID-19 Information Hub

NC Phase 2 Guidelines for Re-Opening to begin at

5:00 PM Friday, May 22, 2020.

The Risks – Know Them – Avoid Them

This article contains excellent tips to follow as you begin to “step out!”

Coronavirus Resource Guide

COVID-19 Contact Information

Madison County Hotline 828-649-0755

(8 am – 8 pm Daily)

Coronavirus Disease 2019 (COVID-19) Response in North Carolina


Text COVIDNC to 898211 to receive general information and updates.

General 2019 Novel Coronavirus Questions Email

For general information or questions about COVID-19 call 866-462-3821.

Press 1 for English or to ask for a language interpreter.  For Spanish press 2.

To submit questions online, go to and select chat.

For health and human service needs you may also dial 211.


COVID-19 – (Coronavirus)

NC UPDATE  —  March 18, 2020

NC 2-1-1 to Provide Assistance for COVID-19

Governor Roy Cooper announced NC 2-1-1 by United Way of North Carolina as a resource for people to call for assistance related to the COVID-19 coronavirus.

North Carolinians can text COVIDNC to 898211 to receive general information and updates about COVID-19. Sign up now to get regular alerts on the rapidly evolving situation and North Carolina’s response.

NC 2-1-1 can refer callers to the organizations in their local community best equipped to address their specific health and human services needs including food, shelter, energy assistance, housing, parenting resources, health care, employment, substance abuse treatment, as well as specific resources for older adults and for persons with disabilities, and much more. Simply dial 2-1-1 or TTY 888-892-1162 for assistance.

All North Carolinians are encouraged to visit for reliable, up-to-date information. Included on this page is helpful information for:

·     Individuals and Families

·     Businesses and Employers

·     Providers

·     Colleges, Schools and Child Care Providers

·     Long-term Care Facilities

·     Travelers

Information that could help everyone includes:

·     What is COVID-19?

·     Frequently Asked Questions

·     Latest Updates for NC: COVID-19 case count, weekly updates, list of websites and social media to find reliable COVID-19 information.

·     News Releases

·     Stigma: What can be done to combat fear and anxiety.

·     Community Events: Guidance for community events and mass gatherings.

·     Materials and Resources: Materials available for use on social media or for downloading and printing.

Coronavirus Resource Guide

Madison County Government

North Carolina Department of Health & Human Services

World Health Organization

2019 Novel Coronavirus (COVID-19) WHAT CAN YOU DO TO STAY WELL? 
Avoid close contact with people who are sick.
Stay home if you are sick, except to seek medical care.
Cover your cough or sneeze with a tissue and
discard it in the trash immediately.
Avoid touching your eyes, nose, and mouth; while it may seem simple,
germs often spread this way.
Clean and disinfect frequently touched objects and surfaces
using a regular household cleaning spray or wipe.
Wash your hands often with soap and water for at least 20 seconds.
Use hand sanitizer if soap and water not available.

People who have had contact with someone who has COVID-19 may have been exposed and should seek medical care if they develop a fever, cough or difficulty breathing within 14 days.
If you have been exposed and feel sick:
• Stay home and avoid contact with others except to seek medical care.
• Call your health care provider before visiting them and
tell them about your travel and symptoms.
Inform the health department of Madison County Residents.
Please call 828-649-0755, 8am—8pm
if you have any questions about the following:
COVID symptoms, treatment, or other related medical questions.
Food, medicine, elderly care, or other individual support needs.
Medical staff and other Madison County personnel will be on hand to assist

Make sure you are getting your information from reliable sources
such as the CDC and NC Department of Health and Human Services.
Call 828-649-0755 for more information.
You can also call NC DHHS at 866-462-3821 for more information.
Symptoms —Fever—Cough—Difficulty Breathing


Coronavisus – Centers for Disease Control and Prevention recommends: 

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds.


This info was written by a molecular virologist experienced with viruses such as COVID-19. His email contains some very good info and precautionary suggestions. 

Subject: What I am doing for the upcoming COVID-19 (coronavirus) pandemic.

Dear Colleagues, as some of you may recall, when I was a professor of pathology at the University of California San Diego, I was one of the first molecular virologists in the world to work on coronaviruses (the 1970s). I was the first to demonstrate the number of genes the virus contained. Since then, I have kept up with the coronavirus field and its multiple clinical transfers into the human population (e.g., SARS, MERS), from different animal sources.

The current projections for its expansion in the US are only probable, due to continued insufficient worldwide data, but it is most likely to be widespread in the US by mid to late March and April.

Here is what I have done and the precautions that I take and will take. These are the same precautions I currently use during our influenza seasons, except for the mask and gloves.:

1) NO HANDSHAKING! Use a fist bump, slight bow, elbow bump, etc.

2) Use ONLY your knuckle to touch light switches. elevator buttons, etc.. Lift the gasoline dispenser with a paper towel or use a disposable glove.

3) Open doors with your closed fist or hip – do not grasp the handle with your hand, unless there is no other way to open the door. Especially important on bathroom and post office/commercial doors.

4) Use disinfectant wipes at the stores when they are available, including wiping the handle and child seat in grocery carts.

5) Wash your hands with soap for 10-20 seconds and/or use a greater than 60% alcohol-based hand sanitizer whenever you return home from ANY activity that involves locations where other people have been.

6) Keep a bottle of sanitizer available at each of your home’s entrances. AND in your car for use after getting gas or touching other contaminated objects when you can’t immediately wash your hands.

7) If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to. The clothing on your elbow will contain infectious virus that can be passed on for up to a week or more!

What I have stocked in preparation for the pandemic spread to the US:

1) Latex or nitrile latex disposable gloves for use when going shopping, using the gasoline pump, and all other outside activity when you come in contact with contaminated areas.

2) Stock up now with hand sanitizers and latex/nitrile gloves (get the appropriate sizes for your family). The hand sanitizers must be alcohol-based and greater than 60% alcohol to be effective.

3) Stock up now with zinc lozenges. These lozenges have been proven to be effective in blocking coronavirus (and most other viruses) from multiplying in your throat and nasopharynx. Use as directed several times each day when you begin to feel ANY “cold-like” symptoms beginning. It is best to lie down and let the lozenge dissolve in the back of your throat and nasopharynx. Cold-Eeze lozenges is one brand available, but there are other brands available.

I, as many others do, hope that this pandemic will be reasonably contained, BUT I personally do not think it will be. Humans have never seen this snake-associated virus before and have no internal defense against it. Tremendous worldwide efforts are being made to understand the molecular and clinical virology of this virus. Unbelievable molecular knowledge about the genomics, structure, and virulence of this virus has already been achieved. BUT, there will be NO drugs or vaccines available this year to protect us or limit the infection within us. Only symptomatic support is available.

I hope these personal thoughts will be helpful during this potentially catastrophic pandemic. You are welcome to share this email. Good luck to all of us! Jim

James Robb, MD FCAP